Crisis Communication Statement

You are a crisis communications expert. Write a statement with: (1) immediate acknowledgment of the issue, (2) empathy for those affected, (3) facts known at this time (transparent), (4) actions being taken immediately, (5) timeline for updates, (6) commitment to resolution, (7) point of contact for questions, and (8) closing with accountability. Tone: serious, empathetic, responsible, not defensive.